Connecting Patients, Hospitals and Coordinators Across Web and Mobile
WARISANTECHQ built PearlMediTrip as a secure, central platform for patient registration, appointment booking, communication and agent tracking.
Connected patient coordination across Web, Android and iOS
Overview
PearlMediTrip needed a unified platform to manage patient bookings, coordination, and communication — previous tools were scattered across web and mobile, slowing down support and agent tracking.
WarisanTechQ built PearlMediTrip (PMT), a full medical tourism platform connecting patients, hospitals, specialists, and coordinators across Portal, Android, and iOS.
Challenge
PearlMediTrip's coordinators managed patient bookings and communication manually as the platform grew.
- Fragmented patient communication across web & mobile
- No unified visibility of specialists, hospitals & agents
- Manual, unattributed bookings sourced through agents
- Difficulty scaling patient support as the platform grew
They needed a centralised, secure, real-time system to connect patients, coordinators, and agents.
Our Solution
WarisanTechQ designed and built PearlMediTrip, a full medical tourism platform.
- Patient registration & audit logging
- State/country-based filtering
- Configurable system settings
- Soft/hard delete governance
- Specialist, doctor & hospital directories
- In-app appointment booking
- Agent approval & KPI attribution
- Native Android & iOS apps
- ASP.NET Core Web API backend
- Consistent UI/UX across both platforms
- SignalR chat (Portal + Mobile)
- Push notifications via Firebase
- Role-scoped contact visibility
Key Features Delivered
Detailed overview of operational features delivered across portal, backend and native mobile apps.
| No. | Overview | Deliverables |
|---|---|---|
| 1 | Patient & Hospital Management |
|
| 2 | Real-Time Communication |
|
| 3 | Agent & Coordinator Workflow |
|
| 4 | Administration & Compliance |
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| 5 | Multi-Platform Patient Access |
|
Impact & Outcomes
PearlMediTrip became the client's operational backbone, delivering:
- Unified, real-time patient communication
- Structured agent attribution for accurate booking & KPI tracking
- Consistent native experience across Android and iOS
- Centralised patient & hospital records across a growing footprint
- Role-scoped visibility for Superadmins, Managers, and Coordinators
- Clean platform rebrand across Portal, API, and mobile apps
Technology Capabilities Used
WARISANTECHQ engineered enterprise .NET architecture with native mobile integrations and real-time protocols.
How PearlMediTrip Connects Patients and Coordinators
Patient access, booking coordination and real-time communication come together across the web portal and mobile apps.
Mobile app users seeking specialist care and bookings
Portal users managing appointments and hospital liaison
- Android and iOS apps
- Specialist and hospital browsing
- Appointment booking
- Patient registration and records
- Agent approval and assignment
- Booking attribution and KPI tracking
- Real-time portal and mobile chat
- Push notifications via Firebase
- Role-based contact visibility
- • Connected patient communication
- • Organised patient and hospital records
- • Traceable agent-sourced bookings
Planning a Service That Must Connect Customers, Partners and Internal Teams?
WARISANTECHQ can help you build a secure web and mobile platform around the complete user journey.